Terms & Conditions

Welcome to Grabiko.com, your trusted destination for secure, fast, and affordable online shopping in India. These Terms and Conditions govern your use of our website and services, operated by Ashokas Enterprises, based in Pune, Maharashtra.

1. Who We Are

Grabiko.com is owned and operated by ASHOKAS ENTERPRISES, located at:
Flat No 23, C-3, Swapnashilpa Society, Vadgaon Budruk, Pune, Maharashtra – 411041, India.

By using our eCommerce platform, you agree to these terms.

2. Eligibility to Use

You must be at least 18 years old to purchase products or use our services, or be supervised by a legal guardian while using this online store.

3. Product Listings and Descriptions

We offer a wide variety of affordable and high-quality products. We do our best to keep all product information accurate. However, minor variations may occur.

4. Pricing and Payment

  • All prices on Grabiko.com are displayed in Indian Rupees (INR) and include applicable taxes.

  • We use secure payment gateways to protect your transaction.

  • Orders are processed only after payment confirmation.

5. Shipping, Delivery & Tracking

  • We offer pan-India delivery with reliable courier partners.

  • You will receive a tracking ID after dispatch.

  • Delivery estimates are 3–7 working days, but delays may occur due to unforeseen issues.

6. Returns, Replacements & Refunds

We support easy returns under the following conditions:

  • Products are damaged, defective, or mismatched.

  • Return request must be raised within 7 days of delivery.

  • Refunds are processed to the original payment method within 7–10 working days.

7. Cancellation Policy

Orders can be cancelled before they are shipped. Post-dispatch, cancellations are not accepted.

8. User Responsibilities

  • You agree not to misuse our website, content, or features.

  • All content, logos, and product images are owned by Ashokas Enterprises. Unauthorized use is strictly prohibited.

9. Third-Party Links

Our website may include links to third-party websites for additional information. We are not responsible for their content or practices.

10. Limitation of Liability

We are not liable for:

  • Any indirect or consequential loss.

  • Delays or failures caused by third-party services.

  • Issues due to incorrect addresses or non-availability at delivery time.

11. Data & Privacy

Please review our Privacy Policy to understand how we collect, store, and use your personal data in compliance with Indian data protection laws.

12. Jurisdiction

All legal disputes shall be governed by the laws of India and subject to the exclusive jurisdiction of courts in Pune, Maharashtra.

13. Policy Updates

We reserve the right to update or modify these terms at any time. Please check back periodically for changes.

14. Contact Information

Have questions about our terms, returns, or deliveries?

📧 Email: [support@grabiko.com]
📱 WhatsApp: 9823519110
📍 Address: Swapnashilpa Society, Narhe, Pune – 411041, Maharashtra, India

✅ Why Choose Grabiko.com?

  • Trusted by thousands of Indian shoppers

  • Fast, affordable delivery across India

  • 100% secure payments and genuine products

  • Friendly customer support for every order

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