Welcome to Grabiko.com!
These Terms and Conditions (“Terms”) govern your access to and use of our website, https://grabiko.com, and the services provided by Ashokas Enterprises (proprietor of Grabiko). By accessing or purchasing from our site, you agree to abide by these Terms.
1. General Information
Business Name: Ashokas Enterprises
Website: https://grabiko.com
Email: support@grabiko.com/ashokas.entp@gmail.com
Business Type: Proprietorship
Location: India
Grabiko is an Indian online shopping platform offering a curated range of lifestyle products including customized mobile covers, cups, kitchen items, hair accessories, electronics, and more.
2. Eligibility
To use our services, you must be:
At least 18 years of age.
Legally capable of entering into binding contracts.
Providing accurate and complete information during checkout.
3. Product Information & Pricing
We aim to provide accurate product descriptions, images, and prices. However:
All prices are in INR (₹) and inclusive of applicable taxes (unless stated otherwise).
Grabiko reserves the right to modify product details and pricing at any time without notice.
Customized or made-to-order products may slightly differ in appearance from product previews.
4. Orders & Payments
Orders are accepted subject to availability and confirmation by us.
We accept payments via UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (COD).
COD is available only for orders of ₹300 and above. Orders below ₹300 must be prepaid.
In case of payment failures, the order will not be processed.
5. Shipping & Delivery
We deliver across India via trusted courier partners.
Estimated delivery time: 5–10 business days from dispatch.
Delivery may be delayed due to weather, regional lockdowns, or courier issues.
For detailed info, refer to our Shipping Policy.
6. Cancellation & Refund
Orders can be cancelled within 48 hours of placement, unless already shipped.
Rejection of prepaid/COD parcels after dispatch will incur:
Double shipping charges (to cover return cost).
10% deduction for packing and handling.
For full terms, please refer to our Cancellation & Refund Policy.
7. Returns & Exchanges
Only unused, undamaged products in original packaging are eligible for return.
Customized or personalized items (e.g., printed mobile covers) are non-returnable unless defective.
Unboxing video is mandatory for damaged/missing item claims.
8. Intellectual Property
All content on Grabiko.com—including product images, logos, designs, and text—is the intellectual property of Ashokas Enterprises. Unauthorized use or reproduction is prohibited.
9. User Conduct
By using our platform, you agree not to:
Post false, offensive, or misleading information.
Use automated bots/scripts to access our services.
Violate any laws or the rights of other users or third parties.
10. Limitation of Liability
Grabiko shall not be liable for:
Any indirect, incidental, or consequential damages.
Delays or losses caused by courier partners.
Misuse of product after delivery.
11. Governing Law
These Terms shall be governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts located in [Your City], India.
12. Contact Us
For any queries regarding these Terms or any aspect of your shopping experience:
📧 Email: [your email]
🌐 Website: https://grabiko.com